Privacy Policy

Last updated: July 2026

ADOYA (“ADOYA”, “we”, “us”, or “our”) is the trading name of Adoyabs LTD, a company registered in Bulgaria, and operates the website adoya.bg (the “Site”). This Privacy Policy explains what personal data we collect when you use our Site, why we collect it, how we use it, and what rights you have regarding your data. This policy is written to comply with the EU General Data Protection Regulation (GDPR) and, where relevant, the Turkish Law on the Protection of Personal Data (KVKK).

1. Who We Are

ADOYA is the trading name of Adoyabs LTD, a wholesale supplier of professional automotive care and detailing products, based at:

Momchilgrad, No. 106, 6811, Bulgaria
Phone: +359 (877) 561 326
Email: adoya.bg@gmail.com

For any question about this policy or your personal data, you can contact us using the details above.

2. What Personal Data We Collect

We only collect personal data that you voluntarily provide to us. The main way we collect data is through the contact and quote request form on our Site, which may include:

  • Your name
  • Your email address
  • Your company name
  • Your country
  • The product(s) you are interested in and requested quantity
  • Any message or additional information you choose to share with us

We do not require you to create an account, and we do not collect payment information through the Site. We do not use Google Analytics, Facebook Pixel, advertising cookies, or any other tracking or profiling technology. The only cookies used on the Site are strictly technical/functional cookies required for the contact form to work correctly (for example, to prevent spam submissions).

3. How and Why We Use Your Data

We use the personal data you submit for the following purposes:

  • To respond to your inquiry or quote request
  • To communicate with you about our products, pricing, and wholesale/B2B terms
  • To prepare and manage a potential or existing business relationship with you or the company you represent
  • To comply with our legal, accounting, and tax obligations, where a business relationship is established

4. Legal Basis for Processing

We process your personal data on the following legal bases:

  • Consent — by voluntarily submitting the contact form, you consent to us processing your data to respond to your request.
  • Legitimate interest — we have a legitimate business interest in responding to inquiries and developing wholesale/B2B relationships.
  • Contract — where your inquiry develops into a business relationship or order, processing is necessary to perform that contract.
  • Legal obligation — where required by Bulgarian accounting, tax, or commercial law.

5. How Long We Keep Your Data

If your inquiry does not lead to a business relationship, we keep the data you submitted through the contact form for up to 24 months from the date of submission, after which it is deleted or anonymized.

If your inquiry develops into an order or an ongoing business relationship, related records (such as invoices and correspondence) are kept for as long as required by Bulgarian commercial and tax law, which is generally up to 10 years.

6. Who We Share Your Data With

We do not sell or rent your personal data to third parties. We may share your data with a limited number of trusted service providers who help us operate the Site and our business, such as our website hosting provider and email service provider. These providers only process your data on our instructions and are required to keep it secure.

We do not transfer your personal data outside the European Economic Area (EEA) except where a service provider we use requires it and provides adequate safeguards under GDPR.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your data (“right to be forgotten”)
  • Request that we restrict or object to certain processing
  • Request a copy of your data in a portable format
  • Withdraw your consent at any time, without affecting the lawfulness of processing before withdrawal

To exercise any of these rights, please contact us at adoya.bg@gmail.com. If you are not satisfied with our response, you have the right to lodge a complaint with the Bulgarian Commission for Personal Data Protection (CPDP) or your local data protection authority.

8. Cookies

Our Site uses only strictly necessary, functional cookies required for the contact form and basic site operation to work. We do not use analytics, advertising, or tracking cookies.

9. Children’s Privacy

Our Site and services are intended for business use and are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The “Last updated” date at the top of this page indicates when it was last revised. We encourage you to review this page periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Adoyabs LTD (trading as ADOYA)
Momchilgrad, No. 106, 6811, Bulgaria
Phone: +359 (877) 561 326
Email: adoya.bg@gmail.com

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